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Troubleshooting

Working with logs

  1. Go to the directory with the startup files:
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cd /path/to/docker-compose
  1. Execute the command to copy the log file from the container to the file codescoring_onprem.log
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docker cp -L PROJECT_NAME_fluentd_1:/fluentd/log/docker.log codescoring_onprem.log

Important: PROJECT_NAME is the name of the directory from which the system is launched. The default is on-premise.

  1. Send the codescoring_onprem.log file to the vendor.

System reinstallation

If you need to start the installation process from scratch, you need to clean up the volumes.

If there are no other containers on the server with docker other than the CodeScoring project, run the command:

docker system prune --all --volumes

If there are other docker projects on the server:

  1. stop docker-compose:
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docker-compose down --remove-orphans
  1. run the command:
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docker volume rm PROJECT_NAME__db-data
  1. If an error occurs that this volume is being used by the container, you should run the command and repeat the previous steps (CT_HASH will be in the error message):
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docker rm CT_HASH

If the problem persists, contact your vendor support contact for further instructions.